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Business & Entrepreneurship

Course outline and Study Materials Provided Below
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Textbook: We will be using Entrepreneurship - Owning Your Future, by Mariotti, 11th edition, ISBN 978-0135128442. This is a popular high school textbook, and there are lots of used copies online . You don't need to buy the Student Activity Workbook. 
entrepreneurship_11th_mariotti.pdf
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Course Outline

1st Semester

Unit 1: Introduction to Entrepreneurship (Ch. 1)
In this Unit, we will look at the characteristics of the successful entrepreneur, as well as begin discussing what businesses need to succeed. 
1._introduction_to_entrepreneurship.ppt
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Case Studies: The Jetson ONE and JetSuit are good examples of entrepreneurial thinking. We will discuss what goes into creating and developing (and funding!) new products like these. 

Ch. 1 Review questions 
Instructions: Answer questions #1-12 in "Check your understanding", plus problem #18 in "Business Ethics". To save time, photocopy the page in your book, circle your answers, and upload that to Canvas. Question #18 will require a typed response. 
Class presentation: "Don't just start a business, solve a problem!" 
Do internet research on a business of your choosing - it can be a startup, or a large business. Prepare a 5-minute PowerPoint (or Prezi) presentation describing the ways in which this business solves a problem through its product or service. You will present it at class. A 5-minute presentation typically uses 5-10 slides. Rehearse it so it's exactly 5 minutes +/-. 
​www.entrepreneur.com/starting-a-business/dont-just-start-a-business-solve-a-problem/236522 
Unit 2: The Economy (Ch. 2)
In this Unit, we will compare and contrast a 'command economy' with a 'free-market economy', and discuss competition, supply and demand, global trade, and how to read a profit & loss statement. 

2._types_of_economies_competition_profit___loss_supply___demand1.ppt
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YETI Case Study: YETI Coolers www.yeti.com was started 10 years ago by brothers Roy & Ryan Seiders. Their market growth has been phenomenal, and the Wall Street Journal just announced (see below) their company was valued at $5 Billion! We will discuss...
  • Below left: YETI uses a unique marketing approach to differentiate their product.
  • ​Below right: paying Duck Dynasty to feature your coolers on their show is called "product placement". 
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Wall Street Journal article on YETI Coolers
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2._yeti_case_study_assignment.docx
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Ch. 2 Review questions 
Instructions: Answer questions #1-12 in "Check your understanding", plus problem #16 in "Business Math" and problem #18 in "Business Ethics". To save time, photocopy the page in your book, circle your answers, and upload that to Canvas. Question #16 will require a nice neat graph, and #18 will require a typed response. Free graph paper is at www.printfreegraphpaper.com. 
Unit 3: Types of Business Organizations (Ch. 3)
Here, we learn about the four main types of businesses, as well as the three basic ways a business can be legally structured - and the pros and cons of each. 
3._forms_of_business_ownership.ppt
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"The Sharing Economy"
Scooter-sharing has sprung up all over! We will take a look at their business model and crunch some numbers to see if it makes any money. We will also see if the "juicers" (the rechargers) can actually make money....
country_research_assignment_2022.docx
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"Forms of Business" assignment.pdf
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articles_of_incorporation_ca_sos_form.pdf
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Ch. 3 Review questions 
Instructions: Answer questions #1-12 in "Check your understanding", plus questions 18 & 19 on the following page. To save time, photocopy the page in your book, circle your answers, and upload that to Canvas. Questions 18 & 19 will require a typed response. 
Unit 4: Opportunity Recognition (Ch. 6)
In this unit, we will discuss how to create a business plan, and how to identify opportunies for a new business. 
We will learn
  • The 3-C's of every business plan
  • The 4 types of business plan
  • The 7 parts of a business plan
  • The "elevator pitch" 
4._ch._6_opportunities_lecture_notes.docx
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Apple Case Study
Apple Computer, founded by Steve Jobs, is a classic example on "recognizing opportunities" and coming up with creative products that changed the world. 
  • Below left: In 1984, Apple introduced the MacIntosh personal computer. The Mac was the first PC to use a "mouse" and a "windows" style operating system instead of the IBM "DOS" system which was much more difficult to learn. This brought the personal computer to the average person. 
  • Below right: In 2007, Apple introduced the iPhone. The iPhone was a revolutionary product from Apple and it changed the way smart phones worked. 
Original_2007_iPhone_marketing_plan
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iphone_marketing_plan_assignment_2022.docx
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Ch. 6 Review questions 
Instructions: Answer questions #1-12 in "Check your understanding", plus questions 17 & 18 on the following page. To save time, photocopy the page in your book, circle your answers, and upload that to Canvas. Questions 17 & 18 will require a typed response.

Elevator Pitch 
Prepare a 1-minute elevator pitch on a business idea of your choice. Be prepared to give your pitch at an upcoming class. You must include the "Three C's" in your pitch (see p. 141). You may choose a well known product, or come up with one of your own. 
  1. Keep it at 1-minute in length
  2. Goal: Gain the interest of a potential investor in 1 minute! 
  3. Use props or charts if they're quick & easy. There isn't time for a PowerPoint. 
  4. You must cover the "Three C's"!  
  5. Keep it simple! 
Unit 5: Market Research (Ch. 7)
Case Study: Aptera Motors
An excellent example of "targeting" and "product differentiation"    ​https://www.aptera.us/
Starting a car company requires financing. This is how Aptera Motors initially hoped to gain investors:  https://wefunder.com/aptera 
Market Research focuses on 3 areas
1.  The business environment
  • What economic and business factors might impact your business? 
  • Supply chain: how easily can you obtain labor and supplies for your product? 
  • How is the economy doing? Will people spend money on your idea? 

2.  Your customers
  • Targeting:  What is your target market? What types of customers would buy your product? 
  • Are you a business-to-consumer (B2C) company, or a business-to-business (B2B) company? 
  • Will you produce goods and services for the government (B2G) or the Dept. of Defense? 
  • Possible groupings:  1) Demographics (age, gender, income, etc), 2) Geographics (nation, state, community), 3) Psychographics (attitudes, politics, lifestyles), and 4) Buying patterns (how many, what times of the year)

3. Your competition
  • Who are your direct and indirect competitors? How are they doing? Can you obtain/inspect their financials to get an idea of their profitability? 
  • Competitive advantage: You will need some sort of competitive advantage - Quality? Speed? Price? Unique knowledge? Unique technology?
  • Product differentiation: How can you differentiate your product from your competitors? - Larger or smaller packaging? Different product mix? Specialized delivery method? Personalized service? Different product features? Easier to use? Doesn't pollute the environment? 
Case Study: Apple iPhone "1" 
Steve Jobs introducing the iPhone in 2008. This is one of the most iconic product roll-outs in history! This product made Apple the most valuable company in the world. 

Watch the video in class: ​
  • Notice the "product differentiation" and "competitive advantage" features
  • There are at least 15 creative features which Mr. Jobs' mentions
  • What grade would you give him for the rollout? 
Ch. 7 Review questions 
Instructions: Answer questions #1-12 in "Check your understanding", plus question #16 on the following page. To save time, photocopy the page in your book, circle your answers, and upload that to Canvas. Question 16 will require a separate response.
5._wooden_grain_toy_company_analysis.docx
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wooden_grain_toy_company_business_plan.docx
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5._market_brainstorming_questions.docx
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Unit 6: Marketing Your Product (Ch. 8)
Marketing is how you present your business to customers. You are communicating the value proposition of your product or service. 

We will discuss these key concepts in class:
  • Marketing Mix: The "5 Ps" of marketing.
  • Importance of Stating Goals
  • Value Proposition: features & benefits
  • Branding
  • Packaging
  • Distribution Channels
  • Pricing Strategy
  • Bundling
  • Types of Advertising: Promotional Mix
Case Study: Tesla's marketing strategy
Tesla Motors was launched by Elon Musk, who made his initial fortune creating the firm "PayPal". In the video below, Mr. Musk recounts the whole marketing strategy of Tesla from its beginning. 
Incorporating your Business
You will complete the legal forms to create a California Corporation, and present them to the class via webinar. 
california_articles_of_incorportion_for_close_corp..pdf
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california-bylaws.pdf
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Ch. 8 Review questions 
These are hosted in Canvas as multiple-choice. Refer to due date there. 
Executive Summary Business Plan assignment
executive_summary_business_plan_handout.docx
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Unit 7:  Selling Your Product (Ch. 9)
"Nothing happens until someone SELLS something" - Peter Drucker, famous management consultant

Characteristics of a successful salesperson:
  • Positive Attitude
  • Good Listener / Problem Solver
  • Patient / Persistent
  • Work Hard
  • Truthful / Establish Trust
  • Dependable / Reputation for Following Through  
Classroom Case Study: Cybertruck and Rivian electric trucks
Compare the 'sales pitch' given by CEO's Elon Musk and R.J. Scaringe. Then compare to a more-polished salesperson. 
How do they:
  1. Build Excitement?
  2. Educate the Customer?
  3. Overcome Objections?
Sales homework
These are hosted in Canvas as multiple-choice. See the due date there. 
Self-Motivation video
  1. Read these 75 motivational quotes from famous people....     https://blog.hubspot.com/sales/motivational-quotes-sales-drive-2015 
  2. Choose ANY TEN of the "75 Famous Quotes". Choose 10 that "resonate" with you personally. 
  3. Make a 5-minute video talk, spending 30 seconds on what each of your (10) favorite quotes "means to you". 
  4.  You can use a PowerPoint slide for each one, for example. Talk 30-seconds over each PowerPoint slide. 
  5. Have this ready to go on the due date listed in Canvas. 
Ch. 9 Review questions 
These are hosted in Canvas as multiple-choice. Refer to due date there. 
Unit 8:  Business Decisions  (Ch. 10)
Case Study: Eli's Cheesecake Company
We will look at how entrepreneurs make decisions around costs involved with running their business. 
Reading assignment
Read Ch. 10

​Topics
  • Fixed expenses
  • Variable expenses
  • Depreciation
  • The economics of "one unit"
  • Cost of goods sold
  • Contribution margin
  • Profit margin
8._business_decisions_-_economics_of_one_unit_-_lecture_notes.docx
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Ch. 10 Business Decisions review questions
These are now hosted in Canvas. 
Unit 9:  Financial Statements  (Ch. 11)
Ford Motor Co. financial statements
Tesla, Inc. financial statements
Things to know
The Income Statement shows a company's performance over a given time period (1 month, for example)
The Balance Sheet shows a company's standing at a given point in time (Dec. 31st, for example)
The Cash Flow Statement shows the flow of cash in-and-out, and the current cash balance (cash-on-hand)
A business prepares the above 3 documents at least every month, for 1) the Bank and other Lenders, and 2) for inside management to examine
A Calendar Year runs Jan 1st thru Dec 31st
A Fiscal Year can occupy any 12-month period (July 1st thru Jun 30th, for example)
Profit and Loss Statement is just another name for "Income Statement"
Ch. 11 Review Questions
The Ch. 11 "Check Your Understanding" questions are hosted in Canvas.  
Midterm Exam
This is a take-home, open-book exam, covering 1st semester material. It is worth 33 percent of your semester grade. You may use your book and the Internet for resources. Do your own work. KEEP THE SAME NUMBERING! 
business_management_&_entrepreneurship_midterm_exam_2023.docx
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2nd Semester

Unit 10: Financial Ratios & Breakeven Analysis (Ch. 12)
Things to Know
Graphing
  • Line graphs
  • Pie charts
  • Bar graphs

Ratios derived from Income Statement
  • Gross Profit Margin = (Gross profit/revenue) x 100
  • Net Profit Margin = (Net profit / revenue) x 100

Ratios derived from Balance Sheet
  • Debt Ratio = (Liabilities/Assets) x 100
  • Debt-to-Equity Ratio = (Liabilities/Equity) x 100

Liquidity Ratios
  • Quick Ratio = ((Cash + Mkt Secys)/(Current Liabilities)) x 100
  • Current Ratio = (Current Assets/Current Liabilities) x 100

Measuring Return
  • Return on Investment (ROI) = (Net Profit/Initial Investment) x 100
  • Return on Equity (ROE) = (Net Income available to equity stakeholders/Equity investment) x 100 

Break-Even Point
  • The point when Revenue covers all the Expenses
California Electric Vehicles - Income Statement analysis
10._calif_electric_vehicle_-_income_statement_analysis_2023__posted_on_portal_.docx
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10._calif_electric_vehicle_income_statement_template__posted_on_portal_.xlsx
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Ch. 12 Review Questions
The Ch. 12 "Check Your Understanding" questions are hosted in Canvas.
Unit 11: Financing Your Business (Ch. 13)
Sources of Funding listed from 'easy' to 'complicated'
  1. Accounts receivable
  2. Savings
  3. Relatives/Family
  4. Bank loan
  5. Partners
  6. Stockholders
Bank Loan Application exercise
https://www.sba.gov/funding-programs/loans 
https://caweb.sba.gov/library/pdf/Form1920_Lenders_Application.pdf 
https://www.opusbank.com/stream/forms/business-banking-loan-application.pdf
California Electric Vehicle, Inc - Balance Sheet analysis
Turn in your completed work on Canvas. ​
11._calif_electric_vehicle_-_balance_sheet_analysis_2023.docx
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11._calif_electric_vehicle_balance_sheet_template__2023.xlsx
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Ch. 13 Review Questions
The Ch. 13 "Check Your Understanding" questions are hosted in Canvas.
Unit 12: Recordkeeping & Accounting (Ch. 14)
Assigned reading
Ch. 14

Know these business documents
  • Purchase order
  • Sales invoice
  • Check
  • Receipt

T-Accounts
  • Know how simple transactions affect the Balance Sheet 
"Money & Banking" class experiment
  • Create a bank with fractional reserve requirements
  • Demonstrate how checks and money are negotiable instruments
  • Set up business transactions using the 4 business documents above
Ch. 14 Review Questions
These are hosted on Canvas

CEV Marketing Plan assignment
Begin a marketing plan for the 'E-Truck'! Turn in your completed work on Canvas. 
12._marketing_plan_assignment_for_cev_inc_2023.docx
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Unit 13: Staffing Your Business (Ch. 15)
Assigned reading
Ch. 15

Know the basic types of Organizational Structures

Sole Proprietorship, Partnership, Corporation
Line vs. Staff personnel 
Project or "Matrix" structure

Be aware of the costs of hiring someone
Wages, incentives, payroll taxes, paid holidays, benefits

Recruiting & Hiring
Indeed, LinkedIn, Monster, CareerBuilder, and company job boards
How to write a job description
How to write a resume

Types of compensation
Salary
Hourly wage
Benefits
Union vs Open shop, and Prevailing Wage (Davis Bacon)

How to train employees
Coach and train them tirelessly
Shadowing w/another employee
Job training services, Comm'y College
Apprenticeship
In-house training

Theories of workforce motivation (compare & contrast)
  • Theory X - Management assumes employees are inherently lazy and will avoid work, will blame others, and won't take the initiative to solve anything on their own. Result: management must use threats and coercion to gain compliance. Need close supervision, narrow span of control, and comprehensive controls. 
  • Theory Y - Management assumes employees may be ambitious and self-motivated, and able to exercise self control. In the proper conditions, employees enjoy their work, and actually will engage in creative problem solving if allowed to. They will accept responsibility and accomplish objectives on their own if encouraged to do so. Result: managers will communicate effectively with subordinates, and cultivate a climate of trust and shared responsibility; organizational structure can be flattened, resulting in faster communication and problem solving. 

How to build a company
  • Hire good people
  • Support and train them
  • Communicate the vision tirelessly

How to motivate employees (some random ideas)
  • Pay them a competitive wage
  • Praise them 
  • Point out good work
  • Build pride
  • Encouraging people creates trust
  • Your attitude will set the tone

How to be an inspiring leader
  • Passion - love what you do and be knowledgeable about it
  • Persuasion - convince people to make the vision their own
  • Positive attitude - your attitude will set the tone

Steve Case, AOL founder, used these (3)
  • People
  • Passion
  • Perseverance
Organizational Chart assignment
This is hosted on Canvas

Ch. 15 Review Questions
Hosted on Canvas
​Performance Review assignment
Instructions are in Canvas. Here are a few examples, but DO YOUR OWN! 
performance_evaluation_example1.docx
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performance_evaluation_example2.docx
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performance_review_example3.pdf
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Company Research Assignment
company_research_assignment.docx
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"Leadership Styles" class presentation
13._leadership_styles_class_presentation_2023.docx
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Ten_common_leadership_styles__with_examples____indeed.com.pdf
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Unit 14: Protecting Your Business: Legal Issues (Ch. 16)
Intellectual Property - "Intangibles"
Copyright
Patents - 1. novel, 2. non-obvious, 3. useful
Trademarks/Service Marks
Trade Secrets
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iphone_1st_generation_patent.pdf
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Contracts - (4) necessary elements
  1. Agreement/Mutual Assent
  2. Competence/Capacity
  3. Mutual Exchange/Consideration
  4. Legality

Lucy vs. Zehmer - a famous 'contract' example:
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Insurance
  • Auto insurance
  • Commercial insurance
  • Professional Liability insurance
  • Product Liability insurance

  • Insurance covers "negligence" - the failure to exercise reasonable care (i.e. "accidents")  
  • Doesn't cover criminal intent/activities
  • Best protection for businesses is emphasize SAFETY (IIPP - Injury Illness Prevention Program)
  • Workers' Compensation insurance covers on-the-job injuries. 
Ch. 16 Legal Issues homework
These are hosted in Canvas
Virus Pandemic Business Shutdown scenario
14._pandemic_business_shutdown_scenario_2023.1.docx
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14._pandemic_business_shutdown_calif_electric_vehicle_income_statement.xlsx
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Unit 15: Taxes and Regulations (Ch. 17)
All the Federal & State data here:    https://www.usgovernmentspending.com/
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Businesses pay taxes to Federal AND State governments
  • Payroll taxes:  Social Security & Medicare -  7.65% x 2  = 15.3%
  • Federal and State unemployment taxes
  • Sales tax: collect and remit
  • Corporate Income Tax - Federal AND State
  • Property taxes

Deductions lower your income taxes
  • Labor and materials
  • Other operating expenses
  • Depreciation
  • Interest expense

Tax avoidance is ILLEGAL. The IRS is slow but they will come after you if you don't pay. Taxes owed are NOT discharged in bankruptcy, either. 

A Tax Credit lowers your tax directly. Only certain things qualify for a tax credit: 
  • Alternative energy systems
  • New equipment for a business
  • Opening your business in an Enterprise Zone
  • Hiring certain categories of workers

​Government Regulations come from Federal AND Local governments
  • OSHA
  • Department of Labor
  • ADA
  • Civil Rights Act
  • FDA and USDA
  • Federal Trade Commission
  • Antitrust Laws - Sherman and Clayton Acts
  • Licenses and Permits - Local governments
  • Zoning laws - City Development Dept.
  • EPA
  • Clean Air Act and Clean Water Act

Ch. 17 Taxes and Regulations homework
Hosted in Canvas
John & Jane Q. Public tax assignment
REVISED 5/4/20: Please do the Covid-19 Lawsuit assignment below, instead. 
Covid-19 Lawsuit assignment
Numerous businesses are suing and being sued in relation to the Coronavirus pandemic. They include major Cruise Lines, WalMart, Costco, nursing home facilities, fitness clubs, restaurants, airlines, colleges, and even the Communist Government of China is being sued! 
Do a search for "a list of Covid-19 related lawsuits" to get an overview. Go to the 3rd or 4th page to get past all the law firms advertising themselves. 
​Pick any 3 lawsuits that interest you
Then write a 'briefing' of each lawsuit, including the following 4 items: 
  1. State who the parties are (for example, Evans v. Walmart, Inc.)
  2. Describe in your own words what the complaint is (why the lawsuit? what happened? what is the plaintiff alleging? what were the details? what did the defendant do wrong, supposedly?)
  3. Explain what the injuries were (who suffered? what was the injury? physical? financial? emotional? death?) 
  4. See if you can find out what the defendant's "defense" is (what is the defendant claiming as their excuse? what defense are they using?) This may be harder to find out, but would be very interesting to know. 
I'm looking for 1/2 page on each case. Less than 1/2 page for each will not receive full credit! 
Unit 16: What is Management? (Ch. 18)
In this Unit, we discuss the 'Four Functions of Management'
  • Planning
  • Organizing
  • Directing
  • Controlling

We compare 'Leadership' vs. 'Management', and examine the qualities needed for both. 

We contrast the "Three Leadership Styles"
  • Authoritarian
  • Democratic
  • Delegating

We also compare "Theory X" and "Theory Y" management styles, and discuss when each might be appropriate. 

We learn how to create a "Gantt Chart" for managing a project, as well as a "Cash Flow" spreadsheet

Finally, we discuss the factors contributing to a "Toxic work environment" vs. a Healthy, Positive Company Culture. 
  • The Seven Signs of a Toxic Work Environment  toxic-work-culture/  
  • The Nine Signs of a Positive Company Culture  9-powerful-signs-of-a-positive-company-culture/  
Ch. 18 Management homework questions
For this assignment, respond to the following (15) questions:
Assessment 18.1 on p. 498: answer all (8) questions. 
Assessment 18.2 on p. 504: answer all (6) questions
Thought question: What motivates people to follow a leader? Rank these according to "importance", and provide a brief explanation for each one stating why you ranked it in the order your did. 
  • Fear of punishment (getting fired or getting reassigned, etc)
  • Reward of money (paycheck, bonus, raise, etc)
  • Receiving praise for good work done 
  • Fear of embarrassment in front of the team
  • Knowing you're going to 'win' with this leader
  • Fear that you'll let the leader down
  • Receiving praise and accolades in front of the team
  • Knowing the leader is 'trustworthy'
  • Wanting to due your 'duty' (to the team members, to the company, etc) 
  • Knowing the leader is 'hard to please' 
  • Knowing the leader sacrifices people to make him/herself look good 
  • Fear of getting yelled at 
  • Knowing the leader 'knows what they're doing' 
  • You can add other reasons if you want
TESLA Reopening assignment
​Elon Musk recently announced he is reopening his large Fremont, CA car factory, stating, "Tesla is restarting production today against Alameda County rules. I will be on the line with everyone else. If anyone is arrested, I ask that it only be me."  (Do a search on "Tesla reopening factory") 

Tesla will need to abide by CDC reopening guidelines    https://www.documentcloud.org/documents/6889330-Guidance-for-Opening-Up-America-Again-Framework.html?fbclid=IwAR1R-cU5uuAB6TxOYlkS_jkp0H7B4dzzAYhDwtLM7jmTS_jrmovUvg-vlhc

You will need the "Interim Guidance for Employers" found on p. 56-59. 

Assignment:
  • This factory employs 10,000 workers in a highly-automated car manufacturing plant. 
  • You will need to think about workers arriving at the parking lot, coming into the building, going to their workstations, working on a car assembly-line with thousands of co-workers, touching and handling all sorts of tools and machine-controls, going to the bathroom, eating lunch, taking occasional breaks, wearing masks (or not), sneezing/coughing, throwing away lunch trash, using the drinking fountain (or not), using the vending machines (or not), meeting upstairs with management, and so forth. 
  • Write a 1-2 page "management bulletin" (bullets or numbers with short paragraphs are preferred) with specifics on how to run the factory in a Covid-19 setting. Try your best to address all these issues (and any others you can think of) using the "Interim Guidance" on p. 56-59 as your blueprint. Make it something you could hand out a manager's meeting. I realize you are not experts at car manufacturing, so just do your best to try to imagine the major areas of concern in the factory. The purpose of the assignment is to force you to think like a manager trying to create a safe work environment, but not really having *all* the information. This is a common scenario in business! If you have questions, email me. 
Unit 17: Managing Production, Distribution, and Operations (Ch. 19)
The outline used in this chapter:

Production
  • Scheduling
  • Productivity
  • Quality

Distribution
  • Transportation
  • Shipping/Receiving
  • Storage/Warehousing
  • Materials Handling
  • Del'y Terms

Operations (this book means "Back-office operations")
  • Policies of doing business
  • Return policy
  • Hours of operation
  • Credit policies
  • Human resources
Production & Operations homework questions
For this assignment, respond to the following (11) questions:
Assessment 19.1 on p. 520: answer all (5) questions. 
Assessment 19.2 on p. 526: answer questions #1-3
"Check Your Understanding" questions on p. 530: answer questions #13, 16, 17
​Unit 18: Making Your Business Grow (Ch. 21)
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Types of Growth
  1. Organic growth
  2. Growth by acquisition

Product Life Cycle
  • Introduction - Growth - Maturity - Decline

Four Growth Strategies (see Ansoff chart, above)
  • Market penetration
  • Market development
  • Product development
  • Diversification

Vertical Integration
  • Buy your suppliers

Horizontal Integration
  • Buy your competitors
Business Growth homework questions
For this assignment, respond to the following (10) questions:
Assessment 21.1 on p. 566: answer questions #1-5. 
Assessment 21.2 on p. 570: answer questions #1-3
"Check Your Understanding" questions on p. 574: answer questions #16, 17
Final exam
This is a take-home, open-book-style exam, covering material we studied in class. It is worth 33 percent of your semester grade. You may use your book and the Internet for resources. DO YOUR OWN WORK. Turn-in by the due date. 
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